Get in touch with us today
Have a question about The Landlord Portal, your account or our plans? Get in touch and we'll be happy to help.
Send us an email
The quickest way to reach us is by email. Tell us what you need help with and we'll get back to you.
Already a customer? Log in to your account.
Looking for a quick answer? See the frequently asked questions below.
Contact information
-
Our locationBournemouth, Dorset -
Registered office: PulseCRM Ltd, Alum House, 5 Alum Chine Road, Westbourne, Bournemouth, Dorset, BH4 8DT, United Kingdom
Get your questions answered
What is The Landlord Portal?
The Landlord Portal is an online property management platform for UK landlords. It helps landlords organise tenancy documents, track important compliance dates, and manage their rental properties in one secure place, reducing admin time and the risk of missed legal obligations.
What can I use The Landlord Portal for right now?
You can currently use The Landlord Portal to:
- securely store and organise property and tenancy documents
- track important compliance dates such as gas safety, EPCs and tenancy renewals
- receive reminders so nothing is missed
- keep a clear digital record of your rental portfolio.
The platform is built to support landlords of single properties through to larger portfolios.
What documents can I store in The Landlord Portal?
Landlords can store tenancy agreements, gas safety certificates, EPCs, electrical reports, inspection records and other important property documents. All documents are stored securely and are easy to access whenever you need them.
How does The Landlord Portal help with compliance?
The platform helps landlords stay organised by keeping all compliance documents in one place and tracking important expiry dates. It does not provide legal advice, but it reduces the risk of missed deadlines and lost paperwork, which is increasingly important under UK rental legislation.
What is the Renters' Rights Act?
The Renters' Rights Act is a major reform of the private rented sector in England. It introduces changes such as the removal of Section 21 "no-fault" evictions and places greater emphasis on landlord compliance, record-keeping and tenancy management. Read our full guide: what the Renters' Rights Act means for UK landlords.
How will the Renters' Rights Act affect landlords?
The legislation changes how landlords in England regain possession, manage tenancies and handle disputes. Staying organised, keeping clear records and managing compliance correctly will be more important than ever. The Landlord Portal is designed to help landlords adapt to these changes.
Will The Landlord Portal be updated as legislation changes?
Yes. The platform is being developed with future legislation in mind. As regulations evolve, The Landlord Portal will continue to adapt to help landlords meet their obligations more easily.
Is The Landlord Portal suitable for self-managing landlords?
Yes. The Landlord Portal is ideal for self-managing landlords who want a simple, structured system without relying on spreadsheets or paper files. It gives a clear overview of properties, documents and compliance responsibilities.
Is The Landlord Portal suitable for landlords with multiple properties?
Yes. The platform scales with your portfolio, so you can manage multiple properties and documents from one central dashboard and stay organised as your portfolio grows.
Is The Landlord Portal secure?
Yes. The Landlord Portal uses modern security standards to protect landlord data and documents. Information is stored securely and is accessible only to authorised users.
Is The Landlord Portal a letting agent or legal service?
No. The Landlord Portal is software that helps landlords manage their properties more efficiently. It does not replace letting agents, solicitors or legal advice.
How do I get started with The Landlord Portal?
Getting started is simple. Create an account, add your properties and upload your documents. You can start using the platform straight away with no complicated setup.